Payment options
In this article, we will go through how you can pay your Smartplan subscription. You have the following two options:
Payment by credit card
In Smartplan, you can choose to pay for your subscription with a payment card. We accept several different payment cards, including Visa Debit & Mastercard.
When paying for Smartplan, you need to choose whether you want to pay on an annual or monthly basis. You can do this under "Settings" -> "Smartplan Settings" -> "Payment Information". Here, you will see the price you will have to pay (the price will be based on the number of users you have added to your account. You can read more about our pricing here):
At the top, you can switch between annual or monthly payment, depending on your preference. Then, simply click "Select payment period and proceed to payment." Once you have done this, you will be taken to the next page. Here, you enter the email address where you wish to receive invoices and fill in your payment details.
Once you have entered all the necessary information, click "Start trial." We will then automatically charge the payment either annually or monthly based on your selection – and of course, we will only process the first payment once your trial period has ended.
Payment by invoice (annual payment)
If you do not posses or do not wish to pay by credit card, you also have the option of paying your Smartplan subscription by bank transfer. You cannot set up this way of payment independently in your Smartplan account.
As payment by invoice requires some manual work on our part, the setup of this payment option must be done through our support. Please note that it must be the account owner who reaches out to the support, as the account owner is the only one authorized to make changes to the subscription.
Our support staff will need the following information in order to create your annual invoice:
- Company name
- Company address
- Invoice recipient
- Email address to which the invoice should be sent
- VAT
Once done, you will receive your invoice on the provided email address. You will also be able to find it in your Smartplan account under "Settings" > "Smartplan payment", at the bottom of the page. After having received the invoice, you then have 8 days to transfer the stated amount. Your account will be automatically activated as soon as we have successfully registered your transfer.
Please note: The manual setup of this payment method also entails, that the account owner will need to contact our Support Team for making any changes on the subscription.